Joes Crab Shack
Joes Crab Shack Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joes Crab Shack has 1.8 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Corn, Good food, Location.
Cons: Poor service, Service was rude and poor management, Charged twice for seafood bucket.Recent recommendations regarding this business are as follows: "Don’t bring your children", "Speak up as the hostess told me, so I'm guessing act an fool", "Listen to costumer don’t use computers", "Not at this location", "Done go there".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joes Crab Shack has 1.8 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Corn, Good food, Location.
Cons: Poor service, Service was rude and poor management, Charged twice for seafood bucket.Recent recommendations regarding this business are as follows: "Don’t bring your children", "Speak up as the hostess told me, so I'm guessing act an fool", "Listen to costumer don’t use computers", "Not at this location", "Done go there".
Most users ask Joes Crab Shack for the refund as a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Diversity of Products or Services and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Horrible!
User's recommendation: Don’t bring your children
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville Beach, FloridaBad quality of food all around bad experience
- Corn
- Everything besides the corn
Preferred solution: If I can’t get a full refund, I would like to have what I ordered at a different location
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Jacksonville Beach, FloridaUnsatisfied customer
- Pros is the location
- Service was rude and poor management
Preferred solution: Full refund
User's recommendation: Speak up as the hostess told me, so I'm guessing act an fool
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasI have a complaint about my work environment
Bad experience
- Our waitress was awesome i believe her name was emma
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Revere, MassachusettsService
User's recommendation: Listen to costumer don’t use computers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Diego, CaliforniaCustomer service was very poor and rude
User's recommendation: Not at this location
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sacramento, CaliforniaLimited food items in stock and raw and over cooked seafood
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Santee, CaliforniaTerrible service the worst I have ever experienced
User's recommendation: Have stated up above.
Horrible management on kemp boardwalk
- Service was rude and poor management
Preferred solution: Gift card for a family of 11 that waited for almost 45 min and never got any service with Hungary children ages 6 to 13
User's recommendation: Done go there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pittsburgh, PennsylvaniaLess Than Enjoyable Experience
If I could give less than 1-star on this I would. We arrived at your location at Station Square in Pittsburgh, PA yesterday afternoon at approximately 5pm.
We were immediately taken to a booth at the back of the restaurant and I politely asked the hostess if we might have a booth closer to the front windows at the view is pretty nice but we didn't want to sit outside. She acted like this was a huge deal and instead of taking the menus off the offered table she was like "sit wherever you want" and walked away.
We took our menus to a table where we felt we would have an enjoyable time and ... WE WAITED ... literally sat there for 30 minutes with servers flying by every few minutes and not one approached us and asked if we wanted water or anything while we waited for our orders to be taken.
Never in my life have I EVER sat at a table for this length of time and not been approached by a server, manager, busser or other employee.
Whenever I come to a JCS I usually drop nearly $200.00 and I tip the server accordingly (at least 20%) ...
I doubt I will be returning to this location any time soon and I will be letting friends who frequent this location know about the manner in which patrons are acted towards. I highly suggest someone from corporate talk to management at this location about customer service and general attitude towards customers.
- Waited over 30 minutes
- Nobody approached to apologize or take orders
- Hostess rude
Preferred solution: Let the company propose a solution
User's recommendation: If you like waiting 30 minutes or more to be waited on definitely go here. Otherwise visit one of the other amazing restaurants at station square.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sandy, UtahResolved: Bad experience
Left the restaurant after 2 tries to cook the order correctly..
User's recommendation: don't go
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Aurora, ColoradoAbsolutely the worst service!!!! Quality is out of a frozen bag!!!!! 1st person was done eating by the time the last order came out and marginally warm, NEVER refilled drinks or checked on table,
- Location
- Poor service
- Extremely poor quality food
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT EAT at Joe’s Crab Shack— go to long John silvers!!!!!!!’
The worst service I have ever received
The worst service I have ever received. We were given a table that was not cleaned yet and also had bird *** on it.
The restaurant was not that crowded at the time. We ordered shrimp cocktails when they brought them out I asked for extra napkins to cover the bird poo I did not say anything because it was my husbands birthday and he had chosen this place. He ordered a big bowl of the soup clam chowder because he likes it there, he was brought out a tiny little dish. The waiter later brought out another tiny dish To make up for the bowl Really did not make much sense we also ordered two of your shrimp samplers but only received one we asked for the second one it again took a long time to bring it.
when it did come out my husband had already finished his. It was cold . I then asked do you sing a happy birthday? A thing for him and for cake to be served.
they told me they dont do that I dont understand Ive never heard of a restaurant that wont sing happy birthday? Especially being that we were outdoors they used to have a very big deal that they put on here with birthdays I know I used to bring my daughter all the time and I thought it would be fun for my husband to have to do it also. Was quite disappointed. Ended up packing up my meal quickly and leaving.
Also halfway between the meal the waiter took a break and we had another waiter that was not any better. Possibly they were all in training I hope they have been trained better now as I will not recommend this place to any of my friends and we all attend concerts that are put on across the street by the San Diego Symphony.
I will not return until I know that this place has been corrected and I would appreciate a full refund to use another Joes Crab Shack. To replace a very bad unpleasant experience my husband and I had.
- Poor service
- Food was also cold
Preferred solution: Full refund
User's recommendation: Would not recommend now.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Dallas, TexasBad management
Preferred solution: Let the company propose a solution
User's recommendation: If large group of more than ten move
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Florida, United StatesCan I get a refund or a gift card to try again
Companies Similar to Joes Crab Shack
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.